Refund policy

Returns & Exchanges

Because Driftless Bricks specializes in new, sealed LEGO® sets, all sales are final. Due to the collectible nature of these items, we are unable to accept returns, exchanges, or refunds once an order has shipped.

Every set is carefully inspected before shipment to verify that it is the correct item and that it is factory sealed.

Box Condition

All sets sold by Driftless Bricks are new and factory sealed. Because many of our products are retired or collectible, minor shelf wear, small scuffs, or slight imperfections to the outer box may be present from normal retail handling or storage. These cosmetic imperfections do not affect the sealed contents of the set.

If a set has any significant box damage, it will be clearly described and shown in the product listing whenever possible.

Shipping Damage

Once a package has been accepted by the shipping carrier, the carrier assumes responsibility for its safe delivery.

If your package arrives with shipping damage, please retain the original packaging and contact the shipping carrier (USPS or UPS) as soon as possible to file a damage claim. Driftless Bricks is not responsible for damage caused during transit but will gladly provide any documentation reasonably needed to assist with the carrier's claims process.

Incorrect Orders

If you believe you received the wrong item, please contact us within 7 days of delivery with your order number and photos of the item you received. We will review the issue promptly and work with you to make it right if an error occurred on our part.